Privacy Policy

Last Updated: 01/2025

Information Collection and Use

We collect:

• Name, email, shipping address for orders
• Payment information (processed securely via third parties)
• Device information and cookies for website functionality
• Usage data to improve our services

Data Protection (GDPR Compliance)

• Full compliance with UK Data Protection Act 2018 and EU GDPR
• SSL encryption for all transactions
• Regular security audits
• Data Processing Agreements with third parties

Information Sharing

We share data only with:

• Approved shipping partners within UK/EU
• Payment processors compliant with UK/EU regulations
• Law enforcement when legally required We never sell your data.

Cookie Policy

Compliant with UK/EU cookie laws:

• Essential cookies for cart functionality
• Optional cookies for analytics
• Clear opt-in/opt-out choices
• Cookie preference center

Your Rights Under GDPR

You can:

• Access your data
• Request deletion
• Data portability
• Withdraw consent
• Lodge complaints with ICO Contact support@luciditsolutions.co.uk for requests.

International Data Transfers

Data stored in UK/EU with appropriate safeguards for any transfers.

Changes to Policy

30-day notice of material changes via email.

Data Protection Officer

Contact: support@luciditsolutions.co.uk

Supervisory Authority

UK Information Commissioner’s Office (ICO)